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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Wolinski

October 5, 2026

5  out of  5
rating by Dan Wolinski
"Always extremely helpful! Makes everything seem so easy! ⭐️⭐️⭐️⭐️⭐️+"
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Caroline Wohlgemuth

October 5, 2026

5  out of  5
rating by Caroline Wohlgemuth
"Karen has been incredibly responsive and helpful at every turn for many years whether its a claim or insuring new cars or needing information. I highly recomend!"
We responded:
"HI Caroline, Wow! Thank you for such a great review for Karen!! We appreciate that you took the time to let us know. Jimmy"
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Debbie Miller

October 5, 2026

5  out of  5
rating by Debbie Miller
"Fast and Efficient- I highly recommend! Karen Fenedick was great to work with and so fast to respond."
We responded:
"HI Debbie, We are so glad that you got fast service from our Team Member, Karen! She's been with State Farm 19 years & prides herself of fast service. Jimmy"
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Jacky Roses

October 1, 2026

5  out of  5
rating by Jacky Roses
"Sarah is very kind and helpful. She definitely does her job very well :)"
We responded:
"Hi Jacky, Thank you for posting your 5***** review! We appreciate you! Jimmy"
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Dave Sossamon

September 27, 2026

5  out of  5
rating by Dave Sossamon
"The thoroughness of Karen Fenedick’s help amazed me. I had a few questions about how my auto insurance policies applied to rented vehicles and whether they covered rented trailers as well. First, she answered my questions immediately, and then she called back with more specifics after confirming everything with the policy document as well as consulting with some colleagues. She also reviewed the coverage components of my policies and recommended a couple small changes. One very inexpensive change was adding coverage for the daily rate that would be charged every day a vehicle was out of service if it had to be repaired. I would not have thought about that. She took time to understand my scenario and explain coverage details in the context of my specific scenario. Karen also updated me on my accident-free discounts and alerted me that some policy holder dividend checks would be coming soon. I feel well informed as well as better prepared because of Karen's help."
We responded:
"HI Dave, what a wonderful review for Karen. She prides herself on being thorough! Thank you for letting us know you appreciated her information! Jimmy"
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Valorie Butler

September 25, 2026

5  out of  5
rating by Valorie Butler
"I have thoroughly enjoyed working with Karen Fenwick on my insurance case. She is quick to respond, knowledgeable, and genuinely cares about my wishes and perspective. Thank you, Karen, for your good work!"
We responded:
"HI Valorie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Karen's service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
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Sonia

September 24, 2026

5  out of  5
rating by Sonia
"I really appreciate the way Dawn breaks everything down at an easy to understand level. Her knowledge in the industry by far surpasses other agents in the past I have spoken with! She is a wonderful asset to have in your back pocket, so I suggest talking with her before anything happens so she can make sure you are protected."
We responded:
"Hi Sonia, Thank you so much for the lovely review for our team member, Dawn! Thank you for taking the time to let us know. Jimmy"
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Preston Nguyen

September 21, 2026

5  out of  5
rating by Preston Nguyen
"Jimmy Reid's team is the best to work with! Sarah Davis from the office is so helpful, happy to explain, and is always on top of change, notice, renewal, and the level of customer service from this team makes our lives so much easier. With Jimmy and Sarah, we would highly recommend them to anyone in need of insurance services!"
We responded:
"HI Preston, Wow! What a great 5***** review! Thank you for taking the time to let us know. Jimmy"
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Michele Cornwell

September 18, 2026

5  out of  5
rating by Michele Cornwell
"I manage HOAs, and have worked with Jimmy Reid and Karen Fenedick for 15 years. My communities and I have been very happy with their service, with the prompt replies and friendly assistance, usually last minute on a Friday afternoon! I highly recommend this State Farm agency!"
We responded:
"HI Michele, thank you so much for letting us know how pleased you have been with working with our office! We pride ourselves on making sure you have prompt service! Jimmy"
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Ibrahim Sagna

September 16, 2026

5  out of  5
rating by Ibrahim Sagna
"Karen at State Farm is a rock star!"
We responded:
"HI Ibrahim, We are so glad that you got great service from our Team Member, Karen! Thank you for taking the time to let us know. Jimmy"
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Te Chen

September 10, 2026

5  out of  5
rating by Te Chen
"excellent service provided by Hope"
We responded:
"Hi Te, Thank you so much for letting us know that you received great service from our Team Member, Hope! Jimmy"
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Rhonda Stewart

September 9, 2026

5  out of  5
rating by Rhonda Stewart
"I enjoy working with Dawn and this exceptional agency. If you are interested in receiving exceptional service and insurance expertise don't hesitate to call Jimmy Reid State Farm."
We responded:
"Hi Rhonda, We are delighted that you had a great experience with Dawn & my experienced staff! Thank you for taking the time to let us know. Jimmy"
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Jonathan Errico

September 9, 2026

5  out of  5
rating by Jonathan Errico
"Hope was incredibly helpful in guiding us through the process of selecting the appropriate home insurance coverage. She's clearly knowledgeable about the ins and outs of coverage and asked the right questions to get us to the right coverage. What stood out most was how responsive she was — any time we had a question, she got back to us quickly with clear answers. Highly recommend working with Hope!"
We responded:
"Hi Jonathan, Wow! What a great review for our team member, Hope! She's got the right touch when it comes to using her experience to get the proper coverage for our policyholders. Thank you for taking the time to let us know! Jimmy"
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Jennifer Bennett

September 4, 2026

5  out of  5
rating by Jennifer Bennett
"Karen called me back promptly and was able to resolve my inquiry. Thanks so much!"
We responded:
"HI Jennifer, I'm so glad that you chose to let us know that you got great service from our team member, Karen! We appreciate that you took the time to do so. Jimmy"
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Brock Erdahl

September 3, 2026

5  out of  5
rating by Brock Erdahl
"I have been a customer for years and have received consistently great service from the entire team. When I recently reached out with some questions, Karen provided prompt and professional assistance. Highly recommended!"
We responded:
"Hello Brock, thank you so much for letting us know that you received great customer service from Karen! She's got 19 years of State Farm experience behind her & she loves to make our policyholders happy! Jimmy"
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T G

September 3, 2026

5  out of  5
rating by T G
"I have not only used Dawn's services myself, but have also referred friends/family to her. Her responsiveness and knowledge of insurance are unmatched. I will continue to use her and would recommend her to anyone looking to switch companies or have their policy reviewed."
We responded:
"Thank you so much for the great review for Dawn. She prides herself on great service! Jimmy"
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Alicia & Bogosi Tsele

August 31, 2026

5  out of  5
rating by Alicia & Bogosi Tsele
"Karen is super knowledgeable and tell you the information in a way that is easy to understand!"
We responded:
"Dear Alicia & Bogosi, we appreciate that you let us know that Karen helped you with your insurance! Her 19 years of State Farm experience really shows! Jimmy"
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Mats Persson

August 27, 2026

5  out of  5
rating by Mats Persson
"We have been with Jimmy Reid’s office for 39 years. Dawn Fyock in his office has provided excellent support every time we have reached out."
We responded:
"HI Mats, Thank you so much for the great review for Dawn! We pride ourselves on fine service for our policyholders! Jimmy"
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Zach von der Linden

August 26, 2026

5  out of  5
rating by Zach von der Linden
"I spoke with Karen, and she was very friendly and was willing to do whatever it took to get what I needed. She even stayed on the phone to make sure I received what I needed, which is very rare. I was so delighted with the service that I had to come and leave a kind review 😊"
We responded:
"Hi Zach, What a lovely review for Karen! I'm glad she was able to take care of your request. She always goes the extra mile! Jimmy"
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Mya Allen

August 19, 2026

5  out of  5
rating by Mya Allen
"I want to share about my special insurance agent, Mrs. Karen Fenedick. I was introduced by my late husband. She made me feel welcome from our first conversation. She has worked with me and has informed me about information that has helped me so much, from my vehicles, home ect. I am truly blessed to have such a supportive agent. I will continue my policies with her and State Farm."
We responded:
"Hi Mya,
What a lovely review for our team member, Karen! We appreciate you taking the time to write just how much she helped you with your insurance needs! Jimmy"
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John X

August 13, 2026

1  out of  5
rating by John X
"Called the office two times trying to get quotes to transfer insurance, but nobody answered phone. Left messages, waited for two days, but nobody called back. Received quotes from another agency and transferred insurance there."
Profile photo of Helaine Zinaman

Helaine Zinaman

August 10, 2026

5  out of  5
rating by Helaine Zinaman
"I’ve had an extremely positive experience working with Karen. She has been very responsive, knowledgeable, efficient, and immediately follows up on things. I look forward to working with her in the future."
We responded:
"Hi Helaine, Thank you so much for the great review for Karen, she's got 19 years of State Farm experience behind her! Jimmy"
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Doug Traficante

August 4, 2026

5  out of  5
rating by Doug Traficante
"I've been with state farm since 1984 and I'm a member for life"
We responded:
"HI Doug, Thank you so much for letting us know that you have been insured with our office for so long!!! We appreciate that you took the time to let us know! Jimmy"
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Laura

July 30, 2026

5  out of  5
rating by Laura
"Sarah was very helpful and responsive with insurance documentation requests. Great service!"
We responded:
"Laura, Thank you for your kind review. I am happy to hear Sarah provided you fast and helpful service. -Jimmy"
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Nicholas Salzman

July 24, 2026

5  out of  5
rating by Nicholas Salzman
"Extremely easy to work with and knowledgeable about the insurance that State Farm offers.

Prompt with responding and extremely pleasant to talk to.

Highly recommend!"
We responded:
"Hi Nicholas, Thank you so much for the terrific review for our team member, Karen. Her 19 years of State Farm experience really shows! Jimmy"