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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Stanfield

May 14, 2026

5  out of  5
rating by Justin Stanfield
"Karen is great! She is always very quick to respond to any request. I just had to deal with an issue, and she was on top of it."
We responded:
"Hi Justin, thank you for the wonderful review for Karen! This is where her 19 years of State Farm experience comes in handy! Jimmy"
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Erwin Maier

May 12, 2026

5  out of  5
rating by Erwin Maier
"Jimmy’s office has been absolutely outstanding. Their team is always responsive, professional, and incredibly helpful whenever I have questions or need assistance. They are approachable, reliable, and genuinely care about their clients, which makes the entire insurance process feel easy and stress-free. It’s rare to find an insurance office that combines efficiency with such excellent customer service. Highly recommend Jimmy and his team to anyone looking for dependable, trustworthy insurance support."
We responded:
"Hi Erwin, wow, what an amazing review of the Jimmy Reid Team! We are so pleased to hear that you had a great experience with our office! Jimmy"
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Chris Pletcher

May 11, 2026

5  out of  5
rating by Chris Pletcher
"Karen is always prepared with the information I need, gives good advice, and is very professional and pleasant to work with."
We responded:
"HI Chris, Thank you so much for the great review for our Team Member, Karen. She's been with State Farm 19 years & loves to help our policyholders with their insurance. Jimmy"
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Michelle Chernoff

May 4, 2026

5  out of  5
rating by Michelle Chernoff
"Easy experience to change insurance"
We responded:
"Hi Michelle, we are so glad that you found it easy to update your insurance! It's our goal to make things smooth & seamless! Jimmy"
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Patricia Spann

April 30, 2026

5  out of  5
rating by Patricia Spann
"Account Representative Karen Fenedick, in Jimmy Reid's State Farm office, was very thorough and helpful in reviewing our homeowoner's policy for replacement value. She provided great customer service!"
We responded:
"HI Patricia, Wow, thank you so much for the great review for our Team Member, Karen. She's been with State Farm for 19 years & prides herself on being thorough. Jimmy"
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Alex Echeandia

April 29, 2026

5  out of  5
rating by Alex Echeandia
"Karen was super helpful on getting me what I need to help our client complete his refi. She was quick, professional and courteous."
We responded:
"HI Alex, How very nice of you to post a great review for Karen. She is happy to provide prompt documents so you can manage your business efficiently! Jimmy"
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Kempes Jean

April 24, 2026

5  out of  5
rating by Kempes Jean
"⭐⭐⭐⭐⭐ I’m just getting started working with Jimmy Reed State Farm Insurance, and I’ve had a great experience so far. I especially want to recognize Dawn, she is amazing. She is responsive, knowledgeable, detail-oriented, and always goes the extra mile for clients. She returns calls promptly, follows up consistently, and genuinely works hard to help clients find the lowest insurance costs possible. As a mortgage lender, I especially appreciate how Dawn helps when debt-to-income ratios are tight. She looks for ways to bring insurance costs down to help make deals work, which is invaluable. This branch has been a great partner to work with, and I highly recommend them. If you’re looking for someone experienced who will take care of your clients, reach out to Dawn, she’s fantastic. Kempes Jean Branch Manager Home spire Mortgage"
We responded:
"Hi Kempes, Thank you so much for your wonderful review for Dawn. She's committed to helping mortgage lenders with their clients. -Jimmy R"
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John Stavar

April 23, 2026

5  out of  5
rating by John Stavar
"Karen was exceptional in explaining details of our policies. I highly recommend her for all your insurance needs. She was great in getting the most for our dollar! ."
We responded:
"Hi John, thank you so much for the wonderful review for our team member Karen. She's got 19 years of State Farm experience to help our policyholders. Jimmy"
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Tal Barzilay

April 20, 2026

5  out of  5
rating by Tal Barzilay
"I truly recommend !"
We responded:
"Hi Tal, Thank you so much for your kind review! We appreciate it! Jimmy"
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Matthew Simcock

April 17, 2026

5  out of  5
rating by Matthew Simcock
"I had a great experience working with Karen. She professionally and efficiently completed my request and offered to help me in any other way."
We responded:
"Hi Matthew, thank you so much for your terrific review for our team member, Karen! She's always ready to help & we appreciate that you took the time to let us know. Jimmy"
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Art Morrish

April 17, 2026

5  out of  5
rating by Art Morrish
"Karen Fenedick is an amazing person to work with. She is helpful, knowledgable, and incredibly responsive! She really went the last mile to get me a rush quote. I have no hesitation about giving her a five star review."
We responded:
"Hi Art, What a wonderful review for our Team Member, Karen! She's really excited to help people who are buying new homes in our area. We are glad you had a great experience working with her! Jimmy"
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Jibril Nuru

March 31, 2026

5  out of  5
rating by Jibril Nuru
"Sarah is amazing! She’s friendly, knowledgeable, and quick to resolve issues. Our rental management company had a problem with our insurance coverage, and she solved it with just one email. Couldn't ask for better service—she's perfect"
We responded:
"HI Jibril, Thank you for the great review for our Team Member, Sarah! She certainly is a valuable member of the Jimmy Reid State Farm team! Jimmy"
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Judith Schneider

March 30, 2026

5  out of  5
rating by Judith Schneider
"As a senior needing help with updating my home/auto policies, and not proficient on computer, I was fortunate enough to have Karen Fenedick assist me clearly every step of the way! Thank you again Karen!!"
We responded:
"Hi Judith, Thank you so much for the kind words for our Team Member, Karen! She prides herself on providing much needed assistance, so everyone gets the help they need. Jimmy"
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Mary Granito

March 27, 2026

5  out of  5
rating by Mary Granito
"Karen was very easy to work with and was even able to lower my rate. Highly recommend."
We responded:
"Hi Mary, We are delighted that you had a great experience with our Team member, Karen! She's got 19 years of State Farm experience & is great at reviewing policies to find the savings! Jimmy"
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Marty Riskam

March 24, 2026

5  out of  5
rating by Marty Riskam
"Karen, as usual follows up all the time with any issue! It's always a pleasure when she calls. Last call was to tell me our rate went down! Lately we had an issue with a lost check and she stayed on top of it every single day. Great customer service, Karen !!! Thank you , Karen. Kathy P"
We responded:
"Hi Marty & Kathy, thank you so much for letting us know that you appreciate the amazing "follow-up procedures by our Team Member, Karen. She's been with State Farm for 19 years now & really prides herself in going above & beyond for our policyholders. Jimmy"
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Christina Moniodis

March 20, 2026

5  out of  5
rating by Christina Moniodis
"Very helpful service procuring insurance while purchasing a home"
We responded:
"Hi Christina, we are so glad that you were pleased with the service provided by our Team Member, KD! Our entire team is ready to make the purchase of a new home stress free! Jimmy"
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mtorton

March 19, 2026

5  out of  5
rating by mtorton
"Karen Fenedick has been responsive, helpful, friendly, and all-around a great service representative for my long-time insurance provider, James Reid of State Farm!"
We responded:
"HI Mr. Torton, thanks for such a kind review for our long time Team Member, Karen! She's been with State Farm for 19 years & really prides herself in giving the best customer service possible. We appreciate it! Jimmy"
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Dan Munoz

March 17, 2026

5  out of  5
rating by Dan Munoz
"Karen was great! Knowledgeable, super friendly, and efficient."
We responded:
"HI Dan, thank you for the wonderful Google review for our team member, Karen. She's been with State Farm for 19 years & prides herself on being all of those things! Jimmy"
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Zach Mason

March 12, 2026

5  out of  5
rating by Zach Mason
"I needed to expand my coverage and account representative KD Bell made a potentially overwhelming process as quick and painless as possible."
We responded:
"HI Zach, we are so pleased that you had a wonderful review with our Team Member, KD! We appreciate that you took the time to let us know. Jimmy"
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Y T

March 11, 2026

5  out of  5
rating by Y T
"Sarah Davis helped me to reprint my homeowner policy. She was very nice and helpful to me. Thank you."
We responded:
"Thank you so much for the great review for Sarah! We appreciate that you took the time to let us know. Sincerely, Jimmy"
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Brett Haslam

March 5, 2026

5  out of  5
rating by Brett Haslam
"We are new to the area and were referred to Dawn by our lender. She did a fantastic job in quickly and efficiently getting us our policy. We were under a tight time frame and she was able to easily meet our deadline."
We responded:
"HI Brett, thank you so much for your lovely review for our office manager, Dawn! She prides herself on making sure she is meeting our policyholders needs. Jimmy"
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Mehtap Sevil

February 23, 2026

5  out of  5
rating by Mehtap Sevil
"I was pleasantly surprised on how fast, professional and helpful Karen was. I was with my personal car insurance company for many years and decided to shop around to save. She was able to save me $1,039 for our 6 month premium for auto insurance and even more for our home insurance! It was a no brainer and I switched right away!"
We responded:
"HI Mehtap, What a lovely review our Team Member, Karen! Bundling Home and auto together just makes good sense! Thank you, Jimmy"
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Mike Z

February 23, 2026

5  out of  5
rating by Mike Z
"Karen has been incrediblly helpful with all our State Farm policies. She puts in a lot of time and effort to save us money where it makes the most sense. The best part is how kind and caring she is while making sure we have coverage that best meets our needs."
We responded:
"Hi Mike, Thank you so much for the great review for our Team member, Karen! She's got 19 years of State Farm experience behind her! Jimmy"
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bernadeth seco

February 23, 2026

5  out of  5
rating by bernadeth seco
"She's approachable and very professional I like her very accommodating. Thanks Karen"
We responded:
"HI Bernadeth, Wow, what a lovely review for our team member, Karen! We appreciate that you let us know of your great experience! Jimmy"
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Jennifer Herlihy

February 13, 2026

5  out of  5
rating by Jennifer Herlihy
"We had to turn to State Farm after a negative experience with another insurance agency. From start to finish, State Farm has treated us with a warm and personal touch. They clearly have our best interest at heart. My direct experience with Karen F was wonderful and I am grateful to her for all the help she provided."
We responded:
"Thank you for sharing your experience, Jennifer! We're so pleased to hear that Karen was able to assist you effectively with your insurance. Her friendly and accommodating approach is what we strive for, and it's wonderful to know she provided you with the personal engagement and attention that made the process smooth and enjoyable. We appreciate your kind words and are glad Karen could make such a positive impact. Thank you for choosing us, and we look forward to continuing to serve you with the same dedication and care! – Jimmy"