State Farm® Insurance Agent Jimmy Reid
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Petra Weeks
February 10, 2026
5
out of
5
rating by Petra Weeks
"It was great working with Karen. Very helpful and knowledgeable."
We responded:
"HI Petra, We're so thrilled that you had a great experience working with Karen. She has 19 years of experience to help anyone who is buying a new home! Thanks, Jimmy"
Micheline Clement
February 10, 2026
5
out of
5
rating by Micheline Clement
"Argentina is a pleasure to work with! She is always very helpful and responsive. She makes my job easier!"
We responded:
"HI Micheline, Thank you so much for the wonderful review for our Team Member, Argentina! She prides herself in making sure she responds very quickly to anyone who needs help! Thank you, Jimmy"
Sonia Desai
February 4, 2026
5
out of
5
rating by Sonia Desai
"We worked with Hope to switch our homeowners and auto insurance policies to State Farm, and the entire process was seamless. We had many questions, and she took the time to answer each one with patience and clarity. We realized we didn’t truly understand the gaps in our old coverage, but Hope ensured we now have a much better grasp of our new policies (which are much better to our previous ones). Highly recommend her expertise!"
We responded:
"Good morning, Sonia, Wow! What a wonderful review for our Team Member, Hope! We are so glad that you had a great experience with creating your insurance package. Jimmy"
Suni Walters
February 3, 2026
5
out of
5
rating by Suni Walters
"I was completely impressed with Karen’ professionalism and great customer service. Thank you Karen!"
We responded:
"Thank you so much, Suni! We’re thrilled to hear that you had an excellent experience with our Team Member, Karen. We’re always here to help! Jimmy"
casey wheatley
January 30, 2026
5
out of
5
rating by casey wheatley
"Ms. Karen has been extremely helpful in going over my current services as well as helping to look at additional services to plan for my future. She is very kind and compassionate, and a joy to work with."
We responded:
"Hi Casey, Wow! What a lovely review for our Team Member, Karen! We appreciate it! Sincerely, Jimmy"
Chris Matherne
January 29, 2026
5
out of
5
rating by Chris Matherne
"Karen was extremely helpful and pleasant to work with. In fact, everyone I spoke with in the office was helpful and efficient."
We responded:
"HI Chris, Thank you for such a lovely review for our team member, Karen! We always strive to be helpful and efficient! Sincerely, Jimmy"
Michael Zikssari
January 28, 2026
5
out of
5
rating by Michael Zikssari
"Lucky to have her as my agent"
We responded:
"HI Michael, We are so pleased that you value our team member, Karen, as your "go-to" Agent! She's been with State Farm for 19 years! Sincerely, Jimmy"
Jill Bartos
January 26, 2026
5
out of
5
rating by Jill Bartos
"Hope has been extremely helpful and professional when we spoke with her about our policies."
We responded:
"HI Jill, We're so glad that you received great service from our team member, Hope! She's a valued member of our team. Thank you for letting us know. Jimmy"
Gloria Washington
January 20, 2026
5
out of
5
rating by Gloria Washington
"I have been with state farm over 20 years. Karen Fenedick was very responsive in my request for duplicate insurance cards and information about my policy. She was direct, but not pushy. It was very easy to work with her."
We responded:
"Hi Gloria, Thank you so much for your wonderful review for our Team Member, Karen. She's been with State Farm almost 19 years! We appreciate your Business. Thank you again, Jimmy"
Heather Sunderman
January 19, 2026
5
out of
5
rating by Heather Sunderman
"My husband and I switched to State Farm with Jimmy Reid a few years ago for our home and auto insurance. Dawn Fyock made the process very quick and easy and we were happy with the rates as well. Even better, we understood our coverage options. No high pressure sales tactics, it's worth a call to check out the options. We also got an umbrella policy and found the cost was really reasonable and well worth the piece of mind!"
We responded:
"Hi Heather, Thank you so much for your great review for our team member, Dawn! We appreciate your business and look forward to a long relationship with you! Sincerely, Jimmy"
GLADYS DE MEDINA
January 16, 2026
5
out of
5
rating by GLADYS DE MEDINA
"Excellent experience with Dawn M. Fyock. She kept me updated during the whole process of getting this policy and clarified all doubts I had. Good service."
We responded:
"HI Gladys, What a wonderful review for our Team member, Dawn. We are so glad to have you as a policyholder! Sincerely, Karen"
yosif alturk
January 14, 2026
5
out of
5
rating by yosif alturk
"Hope Swanner at Jimmy Reid State Farm has been nothing short of amazing! I’ve purchased five vehicles over time, and she has assisted me through every single one of them. From start to finish, Hope has been patient, knowledgeable, and genuinely caring. She takes the time to explain everything clearly, answer all of my questions, and make sure I feel confident and comfortable throughout the process. What really stands out is how personal and attentive she is—she treats you like more than just a client. Every interaction has been easy, stress-free, and even enjoyable. It’s rare to come across someone who is not only professional but also genuinely kind and helpful in every way. I honestly can’t recommend Hope enough. If you want someone who truly goes above and beyond to make buying a vehicle smooth and worry-free, she is the one to work with!"
We responded:
"Dear Yosif, Oh my goodness! What a wonderful review for our Team Member, Hope! We appreciate it so much. Jimmy"
Brianna
January 14, 2026
5
out of
5
rating by Brianna
"Dawn is a wealth of information when it comes to insurance and is amazing at explaining what your insurance covers and helps you to understand your insurance plan down to every last penny. The whole crew is so knowledgeable and helpful I cannot recommend them enough!"
We responded:
"HI Brianna, thank you so much for your wonderful review for our awesome Team Member, Dawn! We pride ourselves in making sure we provide accurate insurance information so you can make informed decisions! Jimmy"
Leslie Klein
January 14, 2026
5
out of
5
rating by Leslie Klein
"Dawn is a great Start Farm agent. Always smiling and cheerful."
We responded:
"HI Leslie, thank you so much for your kind review of our Team Member, Dawn. We appreciate it! Jimmy"
Mary Chu
January 14, 2026
5
out of
5
rating by Mary Chu
"I attended Dawn's presentation today on her work with State Farm Insurance. She is very knowledgeable as she has been in the insurance industry for over 40 years! She gives great advice! If you're looking for an insurance agent, I highly recommend Dawn as she is honest, extremely experienced, and will give you the peace of mind you need to make sure all your valuables are covered."
We responded:
"Hi Mary, thank you so much for your terrific 5 Star review for our team member, Dawn. She has indeed been with our office for a long time and a valued team member! Jimmy"
Yoseph Getachew
January 13, 2026
5
out of
5
rating by Yoseph Getachew
"Hope was very helpful and informative."
We responded:
"HI Yoseph, Thank you so much for your wonderful review for Hope! We look forward to working with you. Jimmy"
Aya Collins Williams
December 24, 2025
5
out of
5
rating by Aya Collins Williams
"Dawn is an excellent agent! Super responsive and thorough. I have been with her and Jimmy Reid’s team for over 25 years."
We responded:
"HI Aya, thank you for your 5-star review for our Team Member, Dawn! My State Farm team and I are happy to be your good neighbor! Jimmy"
Yuanting Luo
December 22, 2025
5
out of
5
rating by Yuanting Luo
"Karen is very profession and responsive"
We responded:
"Hi Yuanting, we’re honored by your positive feedback about our Team Member, Karen! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jimmy"
Valentina Forero
December 19, 2025
5
out of
5
rating by Valentina Forero
"Hope at Jimmy Reid has been helping me with all of my insurance needs since I moved to MD 3 years ago. She's been so helpful every time I need something and is very quick to respond! She's a joy to work with!"
We responded:
"Hi Valentina, Thank you for your 5-star review for our Team Member, Hope! My State Farm team and I are happy to be your good neighbor! Jimmy"
Josh Capon
December 16, 2025
5
out of
5
rating by Josh Capon
"Karen Fenedick was very helpful and quick. Thank you."
We responded:
"HI Josh, Thank you for taking the time to share your thoughts and give a 5* review for our Team Member, Karen! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
Jorge Contreras
December 12, 2025
5
out of
5
rating by Jorge Contreras
"Hope was super responsive, helpful and prompt. Highly recommended!"
We responded:
"HI Jorge, We’re thankful for your feedback about our Team Member, Hope! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
Michael A Thompson
December 11, 2025
5
out of
5
rating by Michael A Thompson
"Karen Fenedick was exceptional. She was professional and knowledgeable. She guided me through every step of my home insurance policy. Truly a 5-star service."
We responded:
"Hi Michael, Thank you for your 5-star review for our Team Member, Karen! My State Farm team and I are happy to be your good neighbor! Jimmy"
David Stith
December 11, 2025
5
out of
5
rating by David Stith
"Karen is very responsive and thorough. Ask her to do something and it gets done"
We responded:
"Hi David, We appreciate your 5***** review for Karen! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jimmy"
Lori W.
December 7, 2025
5
out of
5
rating by Lori W.
"Working with Karen Fenedick was a breeze. She got my insurance documents to me quickly and clearly understood my insurance needs. I highly recommend her."
We responded:
"HI Lori, Thank you for leaving such a nice 5* review for Karen at our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"
JeNard Carpenter
December 2, 2025
5
out of
5
rating by JeNard Carpenter
"Karen was quick and efficient with helping me. She was so pleasant answering the call and verifying all information. Customer Service second to none."
We responded:
"HI JeNard, Thank you for the wonderful review for Karen at our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"