State Farm® Insurance Agent Jimmy Reid
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Chiou
July 1, 2025
5
out of
5
rating by Kevin Chiou
"I was shopping for home and auto insurance and reached out to the local State Farm office. Hope from the office responded promptly, answered all my questions, helped me customize a policy that fit my needs, , and offered it at a competitive price. I’m very happy with the experience and appreciated the friendly, efficient, and professional service."
We responded:
"Thank you, Kevin! We’re so glad Hope was able to help you find the right coverage and provide such a great experience. We appreciate your kind words and are always here if you need anything else! Jimmy "
Dave Keuler
July 1, 2025
5
out of
5
rating by Dave Keuler
"Karen Fenedick was lovely, knowledgeable, and helpful. I appreciate how available State Farm agents were to actually answer the phone when you call."
We responded:
"Thank you, Dave! We’re thrilled to hear Karen made such a positive impression and that you appreciated being able to reach us easily. We’re always just a phone call away! Jimmy"
Michael Hirsh
July 1, 2025
5
out of
5
rating by Michael Hirsh
"I have been a satisfied customer for 15 years. My rental company insists on getting my proof of renters insurance in a specific way, and Hope has always taken care of this and other requests quickly and efficiently. She is a great asset to Mr. Reid's State Farm Insurance practice."
We responded:
"Thank you, Michael, for your continued support and loyalty over the past 14 years! We’re thrilled that Hope provided you with prompt and excellent service in updating your rental insurance plan. It’s our goal to make sure our customers’ needs are met quickly and efficiently. We truly appreciate your kind words and are happy to assist with anything else you need. Thanks again for choosing us! – Jimmy "
Bill Boteler
July 1, 2025
5
out of
5
rating by Bill Boteler
"I just had a very pleasant experience with Karen of State Farm. She is very personable and efficient! Her exuberance is amazing. Krista Treasurer, Olney Crossing HOA"
We responded:
"Thank you, Krista! We’re so happy to hear Karen provided such a pleasant and upbeat experience. She brings great energy to the team, and we're lucky to have her! Jimmy"
Cynthia Varga-Coccio
June 26, 2025
5
out of
5
rating by Cynthia Varga-Coccio
"Karen F was great! She promptly delivered everything I needed - it was a bit of a difficult purchase - the finish line kept moving and she stayed on top of everything."
We responded:
"Thank you, Cynthia! We know how frustrating it can be when things keep shifting, and we’re so glad Karen was able to stay on top of everything for you. We’re always here to help! Jimmy"
Kim Blanchard
June 25, 2025
5
out of
5
rating by Kim Blanchard
"We've been with Jimmy Reid - State Farm for many years. It's always a pleasure to work with Hope Swanner. She is friendly and thorough and has a good sense of humor. She's super responsive and takes the time to answer all of our questions. Highly recommend."
We responded:
"Thank you, Kim! We truly appreciate your continued support over the years. Hope always enjoys working with you and is grateful for your kind words. We’re lucky to have such wonderful customers like you! Jimmy "
Daniela Accounting
June 24, 2025
5
out of
5
rating by Daniela Accounting
"Karen was very kind and answered all my questions. Thank you very much."
We responded:
"Thank you, Daniela! We're glad Karen was able to assist you and answer all your questions. We appreciate your feedback and look forward to helping you again in the future! Jimmy "
Suni Walters
June 23, 2025
5
out of
5
rating by Suni Walters
"She is excellent!"
We responded:
"Thank you so much, Suni! We’re thrilled to hear that you had an excellent experience. We’re always here to help! Jimmy"
Mitch Streicher
June 18, 2025
5
out of
5
rating by Mitch Streicher
"Karen was so awesome to work with! super responsive to any request I had."
We responded:
"Thanks so much, Mitch! We’re so glad you had an awesome experience with Karen. Responsiveness and excellent service are what we aim for every time. Appreciate your feedback! Jimmy "
Jarred Russell
June 18, 2025
5
out of
5
rating by Jarred Russell
"I love the staff here. Karen Fenedick has been a huge help for me and my wife with finding the best coverages that work for us."
We responded:
"Thank you, Jarred! We’re thrilled to hear how helpful Karen has been for both you and your wife. It means a lot to us to be able to provide coverage that fits your needs perfectly. We appreciate your trust and kind words! Jimmy"
Mark Eric
June 18, 2025
5
out of
5
rating by Mark Eric
"Karen is very friendly and professional. She was able to help me save nearly $100 off my annual premium renewal for my townhouse."
We responded:
"Thank you, Mark! We’re so glad Karen was able to assist you and help you save on your renewal. It’s always our pleasure to provide friendly, professional service that makes a difference. Jimmy"
Karen M. Schneebaum
June 17, 2025
5
out of
5
rating by Karen M. Schneebaum
"efficient, helpful, looking to save you money"
We responded:
"Thank you for the great review, Karen! We’re happy to hear you found the service efficient and helpful. Saving our customers money while delivering quality support is always our goal! Jimmy"
Andrew Wyckoff
June 13, 2025
5
out of
5
rating by Andrew Wyckoff
"Karen is extremely responsive and professional. I recommend her highly."
We responded:
"Thank you, Andrew! We truly appreciate your kind words and recommendation. Karen is dedicated to providing top-notch service, and we’re glad to hear that came through in your experience. Jimmy "
zav
June 9, 2025
5
out of
5
rating by zav
"Karen Fenedick provided excellent service in making the adjustments needed with our car insurance policy. Jeff Z"
We responded:
"Thank you for your feedback, Jeff! It's wonderful to hear that Karen provided excellent service during your recent visit. We strive for this level of service and are glad Karen met your expectations. If you need further assistance or have any questions, feel free to reach out at any time. We sincerely appreciate your support! – Jimmy "
J Don
June 6, 2025
5
out of
5
rating by J Don
"I’d like to highlight the exceptional service provided by Jimmie Reid’s State Farm Team. Recently, I needed to make several policy adjustments, and Hope, a member of Jimmie’s team, went above and beyond to analyze our needs and recommend the best options for our family. My children also frequently reach out to the team for guidance, and they consistently receive knowledgeable, expert advice. It’s clear this team is deeply experienced in their field. We’re so grateful for their outstanding support and plan to stay with Jimmie Reid’s team for many years to come. Highly recommend!"
We responded:
"Thank you, J Don! We're so glad to hear Hope and the team were able to provide the support and guidance your family needed. It's wonderful to know your children also feel comfortable reaching out. We truly appreciate your loyalty and look forward to serving you for years to come! Jimmy"
Crystal P.
June 3, 2025
5
out of
5
rating by Crystal P.
"I had the pleasure of calling the office today and speaking with Karen about making a payment for one of our client's policies. Karen was very professional and friendly with assisting me to make the payment over the phone. She has great customer service. I really enjoyed speaking with her."
We responded:
"Thank you, Crystal, for the kind words! We're so glad you had a great experience speaking with Karen. She truly takes pride in providing professional, friendly service, and we're happy to hear she made the payment process smooth and pleasant for you. We'll be sure to share your feedback with her—she’ll appreciate it! Don't hesitate to reach out if we can assist you again. Jimmy"
E Reizes
June 3, 2025
5
out of
5
rating by E Reizes
"On top of being highly knowledgable about various policies and insurance options, Karen is a delight to work with and extremely responsive to questions I had."
We responded:
"Thank you so much, E Reizes, for your kind words! We’re thrilled to hear that Karen’s knowledge and responsiveness made such a positive impression. She truly takes pride in providing exceptional service and making the insurance process as smooth and clear as possible. We appreciate your trust and are always here if you need anything in the future! Jimmy"
Justin Volman
May 27, 2025
5
out of
5
rating by Justin Volman
"Dawn Fyock was extremely helpful throughout the process."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Dawn was able to provide such helpful support throughout the process. She truly goes above and beyond for our clients, and your feedback means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out! Jimmy"
TC Powers
May 21, 2025
5
out of
5
rating by TC Powers
"KD Bell has helped me so much in the last few weeks. I truly appreciate it."
We responded:
"Thank you for taking the time to leave a review, TC! We're so glad to hear that KD has been such a help to you recently. We appreciate your trust in our team and are always here to support you whenever you need it. Don’t hesitate to reach out if there’s anything else we can do! Jimmy "
Areebah Rahman
May 20, 2025
5
out of
5
rating by Areebah Rahman
"Karen Fenedick helped me with my renter's insurance and she is great! She provided me different coverage options, without forcing one option or another. She also assisted in all changes related to my renter's insurance and made the process a breeze. She even checked in with me on the day of my move to make sure it went all right. Karen is awesome!"
We responded:
"Thank you so much for your kind words, Areebah! We’re thrilled to hear that Karen provided you with such a smooth and supportive experience. She’s truly dedicated to helping our customers feel informed and cared for every step of the way. We’re glad she could make your move a little easier and we’ll be sure to share your appreciation with her. Welcome to your new place! Jimmy"
Ethan Z Simon
May 19, 2025
5
out of
5
rating by Ethan Z Simon
"I want to give a HUGE shout-out for Karen Fenedick, my insurance account rep with the Jimmy Reed State Farm agency, with whom I worked to secure coverage for a hard-to-insure Subaru Sambar Kei truck. From the initial contact through to the final successful obtaining of the coverage, she was engaged in the process and even helped work through the details of my complicated account with the MVA to ensure that everything was copacetic. Karen is very effective, knowledgeable and a great communicator - and I highly recommend her."
We responded:
"Thank you so much for the kind words and for giving Karen a well-deserved shout-out! We're thrilled to hear she was able to help you navigate the complexities of insuring your Subaru Sambar Kei truck and working with the MVA. Karen takes great pride in delivering thorough, knowledgeable service, and it's wonderful to see that reflected in your experience. We truly appreciate your recommendation and are grateful to have you as part of the Jimmy Reed State Farm family! Jimmy "
cynthia harris
May 19, 2025
5
out of
5
rating by cynthia harris
"The Jimmy Reid Statefarm team is the only insurance company I have maintained insurance coverage with for over thirty years and recommend to family and friends. From auto, to home, to life, to catastrophe, my contact with them has always been positive and the team is sensitive to the needs of their customers in developing a policy that fits your cost and needs. One specific agent, Elizabeth, is above and beyond, and she’s my favorite. She is always calm, cordial, extremely knowledgeable, and resolves my issues in a timely and professional manner, asking questions I had not even thought of. Just recently she helped me with two separate issues (home and life) resolving both within less than 8 hours. It doesn’t matter who answers the phone, each and every one is a true professional. I am a customer for life and if you need assistance in the area of insurance needs/coverage you should give them a call. Trust me, you won’t regret it. Guess what: I have never met Jimmy Reid but I have received name and address stickers I used on my pencils and pens at work and holiday cards from the company. Maybe it’s time for you to start a new chapter!!"
We responded:
"Wow—thank you for being a loyal customer for over 30 years! Your thoughtful words mean the world to our entire team. We’re especially glad to hear that Elizabeth has consistently provided the top-tier service you deserve. She is indeed a gem, and we’re lucky to have her. Your story highlights exactly what we strive for: long-term relationships built on trust, responsiveness, and genuine care. Thanks again for your continued support and for sharing your experience—here’s to many more years together! Jimmy "
Chelsey Smith
May 17, 2025
5
out of
5
rating by Chelsey Smith
"Karen Fenedick is absolutely wonderful!! She’s extremely helpful, knowledgeable, and always responds to my questions quickly and efficiently."
We responded:
"Thank you for the glowing review! We're so happy to hear that Karen has been a reliable and responsive resource for your insurance needs. She’s dedicated to making every customer interaction smooth and efficient, and it’s clear she’s done just that for you. We appreciate you taking the time to share your experience and look forward to continuing to serve you! Jimmy"
David S
May 16, 2025
5
out of
5
rating by David S
"Karen has been great as my daughter’s State Farm agent in Maryland/Virginia. Upon graduating, she moved to the area and had to come off our insurance. She opted for State Farm because that is what we use in Tennessee and they have always been great for us. Karen has turned out to be just as great in her territory. She has helped get her step up in Maryland and then Virginia, navigating the maze of getting cars registered, titled, and insured in those states. She has helped her deal with renters insurance, roadside assistance, and rental cars. Always pleasant to work with and quick to respond to requests. She found her some discounts on her polices. Highly recommend!!!"
We responded:
"Thank you for the thoughtful review and for trusting us with your daughter’s insurance needs during such a big life transition! We’re glad Karen could be there every step of the way—from setting up coverage in two states to assisting with renters’ insurance and more. Your recommendation means a lot to us, and we’re so glad your daughter’s experience has mirrored the great service you’ve come to know from State Farm in Tennessee. We’re here whenever you or your family need us! Jimmy "
Simi Suri
May 16, 2025
5
out of
5
rating by Simi Suri
"Working with Karen has been a pleasure. She is extremely efficient, knows the ins and outs of insurance policies, making it a breeze to make decisions with confidence and ease. Thanks, Karen, for your support and guidance in such critical decisions."
We responded:
"Thank you so much, Simi! We're thrilled to hear Karen made your experience so smooth and confident. Her deep knowledge and efficiency truly shine when it comes to navigating insurance decisions. We appreciate your trust and kind words! Jimmy"