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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Te Chen

Te Chen

September 10, 2026

5  out of  5
rating by Te Chen
"excellent service provided by Hope"
We responded:
"Hi Te, Thank you so much for letting us know that you received great service from our Team Member, Hope! Jimmy"
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Rhonda Stewart

September 9, 2026

5  out of  5
rating by Rhonda Stewart
"I enjoy working with Dawn and this exceptional agency. If you are interested in receiving exceptional service and insurance expertise don't hesitate to call Jimmy Reid State Farm."
We responded:
"Hi Rhonda, We are delighted that you had a great experience with Dawn & my experienced staff! Thank you for taking the time to let us know. Jimmy"
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Jonathan Errico

September 9, 2026

5  out of  5
rating by Jonathan Errico
"Hope was incredibly helpful in guiding us through the process of selecting the appropriate home insurance coverage. She's clearly knowledgeable about the ins and outs of coverage and asked the right questions to get us to the right coverage. What stood out most was how responsive she was — any time we had a question, she got back to us quickly with clear answers. Highly recommend working with Hope!"
We responded:
"Hi Jonathan, Wow! What a great review for our team member, Hope! She's got the right touch when it comes to using her experience to get the proper coverage for our policyholders. Thank you for taking the time to let us know! Jimmy"
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Jennifer Bennett

September 4, 2026

5  out of  5
rating by Jennifer Bennett
"Karen called me back promptly and was able to resolve my inquiry. Thanks so much!"
We responded:
"HI Jennifer, I'm so glad that you chose to let us know that you got great service from our team member, Karen! We appreciate that you took the time to do so. Jimmy"
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Brock Erdahl

September 3, 2026

5  out of  5
rating by Brock Erdahl
"I have been a customer for years and have received consistently great service from the entire team. When I recently reached out with some questions, Karen provided prompt and professional assistance. Highly recommended!"
We responded:
"Hello Brock, thank you so much for letting us know that you received great customer service from Karen! She's got 19 years of State Farm experience behind her & she loves to make our policyholders happy! Jimmy"
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T G

September 3, 2026

5  out of  5
rating by T G
"I have not only used Dawn's services myself, but have also referred friends/family to her. Her responsiveness and knowledge of insurance are unmatched. I will continue to use her and would recommend her to anyone looking to switch companies or have their policy reviewed."
We responded:
"Thank you so much for the great review for Dawn. She prides herself on great service! Jimmy"
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Alicia & Bogosi Tsele

August 31, 2026

5  out of  5
rating by Alicia & Bogosi Tsele
"Karen is super knowledgeable and tell you the information in a way that is easy to understand!"
We responded:
"Dear Alicia & Bogosi, we appreciate that you let us know that Karen helped you with your insurance! Her 19 years of State Farm experience really shows! Jimmy"
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Mats Persson

August 27, 2026

5  out of  5
rating by Mats Persson
"We have been with Jimmy Reid’s office for 39 years. Dawn Fyock in his office has provided excellent support every time we have reached out."
We responded:
"HI Mats, Thank you so much for the great review for Dawn! We pride ourselves on fine service for our policyholders! Jimmy"
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Zach von der Linden

August 26, 2026

5  out of  5
rating by Zach von der Linden
"I spoke with Karen, and she was very friendly and was willing to do whatever it took to get what I needed. She even stayed on the phone to make sure I received what I needed, which is very rare. I was so delighted with the service that I had to come and leave a kind review 😊"
We responded:
"Hi Zach, What a lovely review for Karen! I'm glad she was able to take care of your request. She always goes the extra mile! Jimmy"
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Mya Allen

August 19, 2026

5  out of  5
rating by Mya Allen
"I want to share about my special insurance agent, Mrs. Karen Fenedick. I was introduced by my late husband. She made me feel welcome from our first conversation. She has worked with me and has informed me about information that has helped me so much, from my vehicles, home ect. I am truly blessed to have such a supportive agent. I will continue my policies with her and State Farm."
We responded:
"Hi Mya,
What a lovely review for our team member, Karen! We appreciate you taking the time to write just how much she helped you with your insurance needs! Jimmy"
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John X

August 13, 2026

1  out of  5
rating by John X
"Called the office two times trying to get quotes to transfer insurance, but nobody answered phone. Left messages, waited for two days, but nobody called back. Received quotes from another agency and transferred insurance there."
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Helaine Zinaman

August 10, 2026

5  out of  5
rating by Helaine Zinaman
"I’ve had an extremely positive experience working with Karen. She has been very responsive, knowledgeable, efficient, and immediately follows up on things. I look forward to working with her in the future."
We responded:
"Hi Helaine, Thank you so much for the great review for Karen, she's got 19 years of State Farm experience behind her! Jimmy"
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Doug Traficante

August 4, 2026

5  out of  5
rating by Doug Traficante
"I've been with state farm since 1984 and I'm a member for life"
We responded:
"HI Doug, Thank you so much for letting us know that you have been insured with our office for so long!!! We appreciate that you took the time to let us know! Jimmy"
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Laura

July 30, 2026

5  out of  5
rating by Laura
"Sarah was very helpful and responsive with insurance documentation requests. Great service!"
We responded:
"Laura, Thank you for your kind review. I am happy to hear Sarah provided you fast and helpful service. -Jimmy"
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Nicholas Salzman

July 24, 2026

5  out of  5
rating by Nicholas Salzman
"Extremely easy to work with and knowledgeable about the insurance that State Farm offers.

Prompt with responding and extremely pleasant to talk to.

Highly recommend!"
We responded:
"Hi Nicholas, Thank you so much for the terrific review for our team member, Karen. Her 19 years of State Farm experience really shows! Jimmy"
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Tajender Vasu

July 24, 2026

5  out of  5
rating by Tajender Vasu
"I worked with Karen Fenedick at State Farm who provided outstanding service! She took the time to clearly explain my State Farm policies and gave excellent recommendations tailored to my needs. Highly recommend working with her!"
We responded:
"Hi Tajender, what a lovely review for our team member, Karen! Thank you for taking the time to let us know. Jimmy"
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Patrick Whalen

July 23, 2026

5  out of  5
rating by Patrick Whalen
"Karen has been so helpful since we have switched over to State Farm! Very responsive and professional and really went into detail on what our insurance needs are."
We responded:
"Hi Patrick, Wow, what a nice review for our team member, Karen! She's been with State Farm over 19 years & loves meeting the specific needs of our policyholders! We appreciate your business! Jimmy"
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Tonya Sloans

July 2, 2026

5  out of  5
rating by Tonya Sloans
"Stellar customer service from Karen every time!"
We responded:
"Hi Tonya, Thank you so much for letting us know you got great service from our 19-year veteran team member, Karen! We love our policyholders! Jimmy"
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Miss Keisha

July 1, 2026

5  out of  5
rating by Miss Keisha
"I often deal with Karen and I must say she is a delight! She is very professional and extremely courteous. Ms. Fenedick's energy is ALWAYS positive. Karen is great with her "friendly reminders" and replies to requests promptly. She makes every interaction as easy as possible. Keep up the great work Karen!"
We responded:
"HI Keisha, Thank you so much for the glowing review for our team member, Karen. She always says that staying positive is the only way to be! Jimmy"
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Majda V.

June 30, 2026

5  out of  5
rating by Majda V.
"I just finished a phone call with Karen Fenedick. As always, Karen continues providing the human touch that we long for in the computerized world! Thank you!"
We responded:
"Hi Majda, Wow, what a lovely review for our team member, Karen. Thank you so much for letting us know! We love providing great service to our policyholders and that's why we're your Good Neighbor! Jimmy"
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Shanquetta Butler

June 25, 2026

5  out of  5
rating by Shanquetta Butler
"karen was ABSOLUTELY amazing!
she was able assist me on updating a mutual client mortgagee clause. she was very patient and understanding (:
thanks again for all you do!"
We responded:
"Hi Shanquetta, Wow! Thank you so much for the rave review about Karen! Yes, she's got 19 years of experience & knows just what to do when you call in with a Mortgage change request. Jimmy"
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Tony

June 24, 2026

5  out of  5
rating by Tony
"Karen and all of Jimmy Reid's staff have consistently provided peace of mind. I have been a happy customer for 20+ years. I did have an unfortunate fire event at on my property and State Farm exceeding all expectations in mobilizing its team of professionals to bring order to chaos. I couldn't be happier with my experience with Jimmy, Karen and the rest of the State Farm team. Thank you!"
We responded:
"Hi Tony, Wow! Thank you for the wonderful review for Karen and the entire Jimmy Reid State Farm team. Thank you also for mentioning the great experience you had with a recent claim that you experienced. We are always here to help! Jimmy"
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Richard Ross

June 23, 2026

5  out of  5
rating by Richard Ross
"Excellent knowledgeable service from Karen!
Lovely personality and easy to work with too.
Worked with me to get me exactly what I needed, insurance wise. We definitely recommend her !"
We responded:
"Thank you, Richard! We're so happy to hear Karen’s expertise and warm personality stood out during your experience. She's always committed to delivering excellent service with a personal touch. Thanks again for your kind feedback! Jimmy"
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Arlene Mallet

June 22, 2026

5  out of  5
rating by Arlene Mallet
"I have worked with Jimmy Reid for many years. My insurance account representative is Karen Fenedick. Over the years, Karen has consistently demonstrated professional care, and prompt response with excellent results!

Highly recommend Jimmy Reid‘s office and specifically Karen!"
We responded:
"Hi Arlene, wow! Thank you so much for the wonderful review for our team member, Karen. She's been with State Farm 19 years and prides herself on giving her policyholders the service our policyholders expect & deserve. Thank you! Jimmy"
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Manish Singh

June 11, 2026

5  out of  5
rating by Manish Singh
"Great group super responsive"
We responded:
"Hi Manish, thank you so much for a wonderful review! We appreciate it! Jimmy"