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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Steinig

August 21, 2025

5  out of  5
rating by Michael Steinig
"Karen and the entire State Farm team (client for 20+ years) have been fantastic! Super helpful, responsive, and have always worked with me to meet my needs while striving to minimize costs. I have had a few insurable events over the years, and they always come through, sometimes beyond my expectations. And they take care of all the smaller things."
We responded:
"HI Michael, Thank you for your 5-star review for Karen and our office! My State Farm team and I are happy to be your good neighbor! Jimmy"
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ꓘONTRE “I'm Root” -ꓘHOTA

August 17, 2025

5  out of  5
rating by ꓘONTRE “I'm Root” -ꓘHOTA
"I recently purchased home insurance through Dawn Fyock, and my experience was excellent. She was knowledgeable, patient, and took the time to explain all my options clearly. Dawn made the entire process smooth and stress-free, and I felt confident knowing I was getting the right coverage for my needs. She was also very responsive and easy to work with. I highly recommend Dawn to anyone looking for a reliable and professional insurance agent."
We responded:
"Hello and Thank you for taking the time to share your thoughts about Dawn! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
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Casey Sanchez

August 5, 2025

5  out of  5
rating by Casey Sanchez
"Just wanted to take the time to appreciate Karen Fenedick. She is kind, patience, and very understanding. I love that whenever I call or need help with State Farm, Karen is always willing to help educate when I have questions and can explain very thoroughly."
We responded:
"Hi Casey, We’re thankful for your feedback about Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Ron K

August 1, 2025

5  out of  5
rating by Ron K
"I've had State Farm Insurance for over 30 years. I have good coverage at a fair price and the service is excellent."
We responded:
"HI Ron, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jimmy"
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Dan Fanelli

July 31, 2025

5  out of  5
rating by Dan Fanelli
"Hope was very responsive and made understanding coverage options easy."
We responded:
"Hi Dan, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jimmy"
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Karen Gorirossi

July 27, 2025

5  out of  5
rating by Karen Gorirossi
"I've been with State Farm since 2023 and Hope Swanner in Jimmy Reid's office continues to provide exceptional service whenever I have questions and for the annual review of my policies."
We responded:
"HI Karen, We appreciate your review! We are delighted to know you had a great experience with Hope at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jimmy"
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Evo 19

July 23, 2025

5  out of  5
rating by Evo 19
"I needed a specialty policy and I needed it the same day, so I called the Jimmy Reid office in Rockville, Maryland and spoke with Edward Rosenthal about what I was looking for. Within a very short time, Edward was able to find the specialty policy, get me all of the information I needed to make a decision and take payment. It is because Edward was so detailed and efficient that I was able to be insured so quickly making my day run perfectly.. Thank you again Edward, for world class service sir!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Susan Scott

July 22, 2025

5  out of  5
rating by Susan Scott
"Karen is professional, knowledgeable, efficient, and very personable. It has been an excellent customer experience! Highly recommend Karen and her colleagues."
We responded:
"HI Susan, We’re thankful for your feedback about our Team Member, Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Peter Williams

July 22, 2025

5  out of  5
rating by Peter Williams
"Karen is 100% business. Her attention to detail kept my transactions en pointe !!!"
We responded:
"HI Peter, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Karen's service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
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Austin Freeman

July 22, 2025

5  out of  5
rating by Austin Freeman
"The office is very responsive,, especially Hope! Very thorough and efficient. Highly recommend this State Farm office."
We responded:
"HI Austin, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Hope; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"
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Beth Yeager

July 18, 2025

5  out of  5
rating by Beth Yeager
"It has been wonderful to work with Karen all these years! She's always super responsive and helpful!"
We responded:
"Hi Beth, We’re thankful for your feedback about Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Roni

July 16, 2025

5  out of  5
rating by Roni
"As longtime State Farm customers, we would like to thank both Josh and Hope, whom we communicate the most with in the office, for their excellent, friendly service. They both are very patient, knowledgeable, understanding, and helpful. Thank you again and keep up the great work!"
We responded:
"HI Roni, We’re honored by your positive feedback for Josh & Hope! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jimmy"
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John Mufarrij

July 16, 2025

5  out of  5
rating by John Mufarrij
"Karen has been very helpful throughout our many years as clients with State Farm."
We responded:
"HI John, We’re thankful for your feedback about our Team Member, Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
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Amir Sadjadpour

July 15, 2025

5  out of  5
rating by Amir Sadjadpour
"Karen Fenedick at Jimmy Reid State Farm is absolutely wonderful to work with. She’s professional, responsive, and incredibly pleasant. Karen stays on top of everything and makes the whole process smooth and stress-free. Highly recommend!"
We responded:
"Hi Amir, Thank you for your 5-star review for Karen! My State Farm team and I are happy to be your good neighbor! Jimmy"
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M J

July 11, 2025

5  out of  5
rating by M J
"Hope was amazing with helping me get a policy. She is very sweet and understanding, she had a lot of patience with me and that means a lot. I would recommend her to friends and family just because of how stellar her service was. Thank you Hope!"
We responded:
"Hi M J, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Hope at our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"
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Joanne Myrland

July 10, 2025

5  out of  5
rating by Joanne Myrland
"Jimmy has been my agent for close to 50 years - i have home, auto and life insurance with him,. I recently has a question regarding my life insurance and Dawn Fyock, his office manager, was extremely helpful and obtaining the answers to my question. I highly recommend their office!"
We responded:
"Hi Joanne, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Dawn's service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
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jim robins

July 9, 2025

5  out of  5
rating by jim robins
"Have been a customer of Jimmy Reid's agency for over 20 years. All of the personnel in the office are fantastic. Highlighting Karen Fenedick - she is extremely knowledgeable, professional and helpful. Without fail, she has provided 5 star service regarding claims, renewals and questions. Her industry experience allows for creation of a wholistic portfolio to support my needs. I hope you have this experience also."
We responded:
"HI Mr. Robins, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service provided by Karen at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
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Brian Pichler

July 7, 2025

5  out of  5
rating by Brian Pichler
"I've been a Jimmy Reid State Farm customer for over 35 years, with Auto, Home, and Life. Working with Karen has been fabulous - definitely the most thorough and responsive insurance rep in the business. She's proactive in letting us know when changes are happening, and addresses every detail so that we understand impacts before they happen."
We responded:
"HI Brian, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Karen at our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"
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Kevin Chiou

July 1, 2025

5  out of  5
rating by Kevin Chiou
"I was shopping for home and auto insurance and reached out to the local State Farm office. Hope from the office responded promptly, answered all my questions, helped me customize a policy that fit my needs, , and offered it at a competitive price. I’m very happy with the experience and appreciated the friendly, efficient, and professional service."
We responded:
"Thank you, Kevin! We’re so glad Hope was able to help you find the right coverage and provide such a great experience. We appreciate your kind words and are always here if you need anything else! Jimmy "
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Dave Keuler

July 1, 2025

5  out of  5
rating by Dave Keuler
"Karen Fenedick was lovely, knowledgeable, and helpful. I appreciate how available State Farm agents were to actually answer the phone when you call."
We responded:
"Thank you, Dave! We’re thrilled to hear Karen made such a positive impression and that you appreciated being able to reach us easily. We’re always just a phone call away! Jimmy"
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Michael Hirsh

July 1, 2025

5  out of  5
rating by Michael Hirsh
"I have been a satisfied customer for 15 years. My rental company insists on getting my proof of renters insurance in a specific way, and Hope has always taken care of this and other requests quickly and efficiently. She is a great asset to Mr. Reid's State Farm Insurance practice."
We responded:
"Thank you, Michael, for your continued support and loyalty over the past 14 years! We’re thrilled that Hope provided you with prompt and excellent service in updating your rental insurance plan. It’s our goal to make sure our customers’ needs are met quickly and efficiently. We truly appreciate your kind words and are happy to assist with anything else you need. Thanks again for choosing us! – Jimmy "
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Bill Boteler

July 1, 2025

5  out of  5
rating by Bill Boteler
"I just had a very pleasant experience with Karen of State Farm. She is very personable and efficient! Her exuberance is amazing. Krista Treasurer, Olney Crossing HOA"
We responded:
"Thank you, Krista! We’re so happy to hear Karen provided such a pleasant and upbeat experience. She brings great energy to the team, and we're lucky to have her! Jimmy"
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Cynthia Varga-Coccio

June 26, 2025

5  out of  5
rating by Cynthia Varga-Coccio
"Karen F was great! She promptly delivered everything I needed - it was a bit of a difficult purchase - the finish line kept moving and she stayed on top of everything."
We responded:
"Thank you, Cynthia! We know how frustrating it can be when things keep shifting, and we’re so glad Karen was able to stay on top of everything for you. We’re always here to help! Jimmy"
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Kim Blanchard

June 25, 2025

5  out of  5
rating by Kim Blanchard
"We've been with Jimmy Reid - State Farm for many years. It's always a pleasure to work with Hope Swanner. She is friendly and thorough and has a good sense of humor. She's super responsive and takes the time to answer all of our questions. Highly recommend."
We responded:
"Thank you, Kim! We truly appreciate your continued support over the years. Hope always enjoys working with you and is grateful for your kind words. We’re lucky to have such wonderful customers like you! Jimmy "
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Daniela Accounting

June 24, 2025

5  out of  5
rating by Daniela Accounting
"Karen was very kind and answered all my questions. Thank you very much."
We responded:
"Thank you, Daniela! We're glad Karen was able to assist you and answer all your questions. We appreciate your feedback and look forward to helping you again in the future! Jimmy "