State Farm® Insurance Agent Jimmy Reid
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jill Bartos
January 26, 2026
5
out of
5
rating by Jill Bartos
"Hope has been extremely helpful and professional when we spoke with her about our policies."
We responded:
"HI Jill, We're so glad that you received great service from our team member, Hope! She's a valued member of our team. Thank you for letting us know. Jimmy"
Gloria Washington
January 20, 2026
5
out of
5
rating by Gloria Washington
"I have been with state farm over 20 years. Karen Fenedick was very responsive in my request for duplicate insurance cards and information about my policy. She was direct, but not pushy. It was very easy to work with her."
We responded:
"Hi Gloria, Thank you so much for your wonderful review for our Team Member, Karen. She's been with State Farm almost 19 years! We appreciate your Business. Thank you again, Jimmy"
GLADYS DE MEDINA
January 16, 2026
5
out of
5
rating by GLADYS DE MEDINA
"Excellent experience with Dawn M. Fyock. She kept me updated during the whole process of getting this policy and clarified all doubts I had. Good service."
We responded:
"HI Gladys, What a wonderful review for our Team member, Dawn. We are so glad to have you as a policyholder! Sincerely, Karen"
yosif alturk
January 14, 2026
5
out of
5
rating by yosif alturk
"Hope Swanner at Jimmy Reid State Farm has been nothing short of amazing! I’ve purchased five vehicles over time, and she has assisted me through every single one of them. From start to finish, Hope has been patient, knowledgeable, and genuinely caring. She takes the time to explain everything clearly, answer all of my questions, and make sure I feel confident and comfortable throughout the process. What really stands out is how personal and attentive she is—she treats you like more than just a client. Every interaction has been easy, stress-free, and even enjoyable. It’s rare to come across someone who is not only professional but also genuinely kind and helpful in every way. I honestly can’t recommend Hope enough. If you want someone who truly goes above and beyond to make buying a vehicle smooth and worry-free, she is the one to work with!"
We responded:
"Dear Yosif, Oh my goodness! What a wonderful review for our Team Member, Hope! We appreciate it so much. Jimmy"
Brianna
January 14, 2026
5
out of
5
rating by Brianna
"Dawn is a wealth of information when it comes to insurance and is amazing at explaining what your insurance covers and helps you to understand your insurance plan down to every last penny. The whole crew is so knowledgeable and helpful I cannot recommend them enough!"
We responded:
"HI Brianna, thank you so much for your wonderful review for our awesome Team Member, Dawn! We pride ourselves in making sure we provide accurate insurance information so you can make informed decisions! Jimmy"
Mary Chu
January 14, 2026
5
out of
5
rating by Mary Chu
"I attended Dawn's presentation today on her work with State Farm Insurance. She is very knowledgeable as she has been in the insurance industry for over 40 years! She gives great advice! If you're looking for an insurance agent, I highly recommend Dawn as she is honest, extremely experienced, and will give you the peace of mind you need to make sure all your valuables are covered."
We responded:
"Hi Mary, thank you so much for your terrific 5 Star review for our team member, Dawn. She has indeed been with our office for a long time and a valued team member! Jimmy"
Yoseph Getachew
January 13, 2026
5
out of
5
rating by Yoseph Getachew
"Hope was very helpful and informative."
We responded:
"HI Yoseph, Thank you so much for your wonderful review for Hope! We look forward to working with you. Jimmy"
Aya Collins Williams
December 24, 2025
5
out of
5
rating by Aya Collins Williams
"Dawn is an excellent agent! Super responsive and thorough. I have been with her and Jimmy Reid’s team for over 25 years."
We responded:
"HI Aya, thank you for your 5-star review for our Team Member, Dawn! My State Farm team and I are happy to be your good neighbor! Jimmy"
Yuanting Luo
December 22, 2025
5
out of
5
rating by Yuanting Luo
"Karen is very profession and responsive"
We responded:
"Hi Yuanting, we’re honored by your positive feedback about our Team Member, Karen! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jimmy"
Valentina Forero
December 19, 2025
5
out of
5
rating by Valentina Forero
"Hope at Jimmy Reid has been helping me with all of my insurance needs since I moved to MD 3 years ago. She's been so helpful every time I need something and is very quick to respond! She's a joy to work with!"
We responded:
"Hi Valentina, Thank you for your 5-star review for our Team Member, Hope! My State Farm team and I are happy to be your good neighbor! Jimmy"
Josh Capon
December 16, 2025
5
out of
5
rating by Josh Capon
"Karen Fenedick was very helpful and quick. Thank you."
We responded:
"HI Josh, Thank you for taking the time to share your thoughts and give a 5* review for our Team Member, Karen! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
Jorge Contreras
December 12, 2025
5
out of
5
rating by Jorge Contreras
"Hope was super responsive, helpful and prompt. Highly recommended!"
We responded:
"HI Jorge, We’re thankful for your feedback about our Team Member, Hope! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
Michael A Thompson
December 11, 2025
5
out of
5
rating by Michael A Thompson
"Karen Fenedick was exceptional. She was professional and knowledgeable. She guided me through every step of my home insurance policy. Truly a 5-star service."
We responded:
"Hi Michael, Thank you for your 5-star review for our Team Member, Karen! My State Farm team and I are happy to be your good neighbor! Jimmy"
David Stith
December 11, 2025
5
out of
5
rating by David Stith
"Karen is very responsive and thorough. Ask her to do something and it gets done"
We responded:
"Hi David, We appreciate your 5***** review for Karen! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jimmy"
Lori W.
December 7, 2025
5
out of
5
rating by Lori W.
"Working with Karen Fenedick was a breeze. She got my insurance documents to me quickly and clearly understood my insurance needs. I highly recommend her."
We responded:
"HI Lori, Thank you for leaving such a nice 5* review for Karen at our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"
JeNard Carpenter
December 2, 2025
5
out of
5
rating by JeNard Carpenter
"Karen was quick and efficient with helping me. She was so pleasant answering the call and verifying all information. Customer Service second to none."
We responded:
"HI JeNard, Thank you for the wonderful review for Karen at our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jimmy"
Verge Real Estate
November 26, 2025
5
out of
5
rating by Verge Real Estate
"Sarah was amazing - live person answered the phone and immediate turnaround on last minute urgent request."
We responded:
"Hello there! We’re honored by your positive feedback for our team member Sarah! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jimmy"
shadow down
November 21, 2025
5
out of
5
rating by shadow down
"Had a wonderful experience here! A huge shoutout to my agent, Hope, for being so patient and helpful. She made the entire process smooth and easy."
We responded:
"HI there, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Hope provided at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jimmy"
Danielle Rivera
November 20, 2025
5
out of
5
rating by Danielle Rivera
"Dealing with insurance can sometimes be mind-boggling and stressful...but not when you talk with Karen at Jimmy Reid's office. She is knowledgeable about everything State Farm has to offer, and she makes things seem just a little easier to handle when life wants to throw a curve-ball! Payments are a breeze, and the conversations are always with professional words dusted with compassion."
We responded:
"Hi Danielle, Thank you for your wonderful 5-star review for Karen! My State Farm team and I are happy to be your good neighbor! Jimmy"
Karen Rascati
November 20, 2025
5
out of
5
rating by Karen Rascati
"Quick and easy - kept us updated."
We responded:
"Hi Karen, We’re thankful for your feedback regarding out team member, Karen! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jimmy"
Timothy Zastrow
November 13, 2025
5
out of
5
rating by Timothy Zastrow
"Jimmy Reid and one of his able assistants, Karen Fenedick, continue to provide excellent service to help keep me and my family secure. We have used Jimmy and his team for over 25 years for home and auto coverage."
We responded:
"HI Timothy, thank you for your 5-star review for Karen! My State Farm team and I are happy to be your good neighbor! Sincerely, Jimmy"
Limor Zlotnitsky
November 13, 2025
5
out of
5
rating by Limor Zlotnitsky
"Very good experience. Karen is very good and always there for you. Totally recommend."
We responded:
"HI Limor, What a great review for our team member, Karen! We appreciate your kind words! Jimmy"
Rachel Friedman
November 10, 2025
5
out of
5
rating by Rachel Friedman
"Hope is always available to help me with all my insurance needs!"
We responded:
"Hi Rachel, We appreciate your wonderful 5* Review for Hope! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Jimmy"
john sargent
November 8, 2025
5
out of
5
rating by john sargent
"Responsive to immediate needs and very helpful as well as professional. Thank You!"
We responded:
"HI John, we’re honored by your positive feedback for Karen! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jimmy"
Shatish Shah
October 31, 2025
5
out of
5
rating by Shatish Shah
"Karen has been very courteous and patient in our insurance needs. Thanks very much, Karen!!"
We responded:
"HI Shatish, thank you for your 5-star review for Karen! My State Farm team and I are happy to be your good neighbor! Sincerely, Jimmy"